Return and refund policy
Thank you for shopping with Jini Clothing. Please read our refund and return policy below.
Non-Returnable Items
- Items damaged due to misuse
- Items damaged due to improper handling
- Items damaged after washing
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping method, as we are not responsible for lost returns.
Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Notify us within 72 hours of delivery
- Provide clear photos of the item and packaging
- We will arrange a replacement or refund at no additional cost
Order Cancellations
- Orders can be cancelled before dispatch only
- Once the order has been shipped, it cannot be cancelled
Contact Us
Jini Clothing
No:306 6/8, Prime Residencies, Colombo 06
Email: sales@jiniclothing.com
Phone: 0774000966